1. Who we are
This Privacy Policy explains how Max Leads Co. (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, contact us, or use our marketing and concierge services.
2. Information we collect
- Information you give us: your name, email address, phone number, business name, the service you are interested in, messages you send us, and any details or documents you provide so we can complete a service (for example, information needed to form an LLC or obtain an EIN).
- Payment information: when you place a card on file or pay us, your card details are collected and processed by Stripe. We receive limited details such as your name, the card brand, and the last four digits, but not your full card number.
- Account access: if you share access to your Google Ads, Google Business Profile, website, or analytics accounts, we can see the information inside those accounts in order to manage them.
- Website usage: like most websites, our site and hosting provider may record basic technical information such as your browser type, device, pages visited, and approximate location, and we may use tools such as Google Analytics and advertising tags to understand traffic and measure our ads.
3. How we use your information
- To respond to your questions and requests and to provide the services you hire us for
- To process payments and charge your card on file as you authorized
- To send you updates, reports, invoices, and service related messages
- To send you marketing messages if you agreed to receive them
- To improve our website, our ads, and our services
- To meet legal, tax, and accounting obligations and to prevent fraud
4. Text messages and calls
If you give us your phone number on a form, you agree that Max Leads Co. may contact you by phone call and text message, including automated texts, about your request and our services. Message frequency varies, and message and data rates may apply. Your consent is not a condition of purchase. You can reply STOP at any time to stop receiving texts, or HELP for help. We do not sell or share your phone number or text message consent with third parties for their own marketing.
5. How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business, such as Stripe (payments), Google (advertising and analytics), our website host, and email and messaging providers, and only for the purpose of providing their service to us
- Government agencies, when you ask us to submit a filing on your behalf, such as a state business registration or an EIN application
- Authorities, when we are required to by law or to protect our rights, our clients, or others
6. Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and measure the performance of our ads. You can block or delete cookies in your browser settings. You can also learn how Google uses data at policies.google.com/technologies/partner-sites.
7. How we protect your information
We use reasonable safeguards to protect your information, including secure payment processing through Stripe and limiting access to the people who need it to serve you. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
8. How long we keep it
We keep your information for as long as we provide services to you, and afterwards for as long as needed to meet legal, tax, and accounting requirements or to resolve disputes. When it is no longer needed, we delete it or make it anonymous.
9. Your choices
- Ask us to see, correct, or delete the personal information we hold about you
- Unsubscribe from marketing emails using the link in the email, or reply STOP to texts
- Ask us to remove your card from file at any time, as long as no balance is due
To make a request, email maxleadsco@gmail.com. We may need to confirm your identity before completing it.
10. Children’s privacy
Our services are meant for adults and businesses. We do not knowingly collect personal information from anyone under 18.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed.
12. Contact us
Questions about your privacy? Call or text (407) 987-8432 or email maxleadsco@gmail.com.